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Delivery & SHipping

Experience Reliable and Fast Shipping - We Value Your Trust in Rocksolar

Our commitment is to deliver your orders efficiently, ensuring a seamless shopping experience right to your doorstep.

  • Order Processing

    As soon as you place your order, our team gets into action. We aim to process orders within 1-2 business days. Once we're ready to ship your product, you'll receive a confirmation email.

  • Shipping Methods

    We entrust your orders to dependable courier services, ensuring your Rocksolar products reach you safely. Depending on your location and the items ordered, we may use different shipping methods.

  • Delivery Time

    Your wait won't be long! With our products dispatched from local warehouses across the USA, we ensure quicker delivery times and minimal chances of damage during transit. Generally, our customers receive their purchases within 5-7 business days after processing.

  • Shipping Fees and Free Delivery

    Who doesn't love free shipping? At ROCKSOLAR, all orders above $100 are shipped free of charge! For orders under $100, shipping fees are calculated at checkout based on your location and order size.

  • International Shipping

    From the USA to the world - we ship to several countries. Do keep in mind, international orders might be subject to customs duties and taxes, depending on your location.

  • Packaging

    Our packing team takes special care to ensure your order is properly secured for its journey. Every item is packaged with the aim of arriving at your doorstep in perfect condition.

  • Tracking Your Order

    We keep you informed! Once your order is on its way, you'll receive a tracking number via email so you can monitor its progress.

  • Back Orders

    In the event an item is out of stock, we'll inform you promptly about the waiting period. Our goal is to ensure you get your desired Rocksolar product as soon as possible.

  • PO Boxes

    Please note, we require a full street address for delivery as we currently do not ship to PO boxes.

  • Returns and Refunds

    Got an issue? Don't worry. Visit our Returns and Refunds Policy page for guidance.

Have Any Questions? We're Here to Help!